Privacy Policy
Last updated: 24th April 2023
Alaya Therapy LTD (“us“, “we“, or “our“) operates the https://www.byronbayhypnotherapy.com website (the “Service“). We are committed to protecting and respecting your privacy. This Privacy Policy (the “Policy“) informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Service.
By using the Service, you agree to the collection and use of information in accordance with this Policy. If you do not agree to this Policy, please do not use our Service.
Information Collection and Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, phone number, and postal address (“Personal Information“).
We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, and improving our services.
1. Data Storage and Third-Party Services
We use third-party services to help us operate our Service, including:
a. 17Hats
Booking and Lead forms: We use 17Hats to manage our booking and lead forms. This service may collect Personal Information on our behalf to process bookings and inquiries. Please review 17Hats’ Privacy Policy for more information: https://www.17hats.com/privacy-policy
b. WordPress
Our website is built using the WordPress platform. WordPress may collect anonymous information about your usage of our Service to help improve its services. For more information about how WordPress processes your data, please visit: https://wordpress.org/about/privacy/
c. Google Analytics GA4
We use Google Analytics GA4 to help us understand how our Service is being used and to improve the user experience. Google Analytics GA4 may collect anonymous information about your usage of our Service. For more information about how Google Analytics GA4 processes your data, please visit: https://policies.google.com/privacy
d. Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data“). This Log Data may include information such as your computer’s Internet Protocol (“IP“) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
2. Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
3. Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
4. Changes to This Privacy Policy
This Privacy Policy is effective as of 24th April 2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If you have any questions about this Privacy Policy, please contact us using the information below:
Alaya Therapy LTD
Email: admin@samalaaustin.com
Access, Correction, and Deletion of Personal Information
You have the right to access, correct, or request the deletion of your Personal Information. To do so, please contact us using the contact information provided above. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
5. Children’s Privacy
Our Service is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we discover that a Child has provided us with Personal Information, we will take steps to delete such information from our servers.
6. International Users
Although we are based in Australia, our Service is available to users in other countries, including the European Union and the United States. If you are located outside of Australia, please note that the information you provide to us, including Personal Information, will be transferred to, and processed, stored, and used in Australia. By using our Service and providing us with your information, you consent to this transfer, processing, storage, and use in Australia.
Additionally, if you are located in the European Union (EU) or other regions with laws governing data collection and use, you may have certain rights under applicable data protection laws. These may include the right to access, correct, or request the deletion of your Personal Information, as well as the right to object to, restrict, or withdraw consent to the processing of your Personal Information.
To exercise any of these rights, please contact us using the contact information provided in section 4 of this Privacy Policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
7. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Complaints and Disputes
If you have a complaint or dispute regarding our handling of your Personal Information, please contact us using the contact information provided above. We will promptly investigate your complaint and notify you of our decision and any actions we will take in response to your complaint. If you are not satisfied with our response, you may have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.